Serang

Lowongan Kerja PT. Multimas Nabati Asahan (Wilmar Group) Plant Serang

14 Januari 2025 Leave a Comment

PT Multimas Nabati Asahan merupakan perusahaan swasta yang berada dibawah naungan Wilmar Group. Adapun Wilmar merupakan grup perusahaan terkemuka di Benua Asia yang bergerak dalam bidang usaha agribisnis dan industri pengolahan kelapa sawit, gula serta biodisel. PT Multimas Nabati Asahan adalah merupakan perusahaan pabrik kemasan minyak goreng untuk merek Fortune dan Sania.

PT Multimas Nabati Asahan sedang membutuhkan kandidat untuk posisi berikut:

END USER COMPUTING (EUC) – SERANG

  • A diploma or degree in Computer Studies or Information Technology
  • Candidates with 2 years of helpdesk support experience will be preferred
  • Basic operating knowledge on Windows Server Operating System will be added advantage
  • Strong customer service skills with a knack for problem solving.
  • An aptitude for acquiring new skills and knowledge
  • Ability to prioritise tasks and work on multiple assignments
  • Strong written and verbal communication skills
  • Basic understanding of Windows 10 OS, Active Directory, Office 365 (Teams, Sharepoint Online, OneDrive), file and print infrastructure
  • Working knowledge of LAN/WAN infrastructure and iOS and Android devices
  • Be a team player, demonstrating shared responsibility and accountability with other team members
  • Proficient in spoken & written English

  • Provide remote end user support primarily for Wilmar Singapore offices and Australia offices, occasional support of users in other regional offices may also be required
  • Provide end user support for Windows 10 Operating Systems, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.), Zoom
  • Provide end user support for other desktop application including MS Office, Acrobat, Docusign, Anti-Virus software, VPN application
  • Trouble-shoot issues related to Windows 10 OS for end-users
  • Tracking & documenting support activities using ticketing system (JIRA)
  • Complete assigned service requests tickets, e.g. new AD user account creation, deletion of AD user account, password reset, etc
  • Perform applications and software upgrades, perform troubleshooting and fine tuning for users
  • Identify and promptly escalate issues to level 2 engineers where necessary

Kirim berkas lamaran yang diperlukan sebelum tanggal 31 Januari 2025 ke: https://e-recruitment.wilmar.co.id

Tanggal Posting: 14 Januari 2025
Valid Sampai: -
Type Pekerjaan: Full Time
Lokasi Kerja: Serang
Salary: -

 

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